Last updated: February 1, 2026
These Terms of Service ("Terms") constitute a legally binding agreement between you ("Customer," "you," or "your") and Prynt, Inc. ("Prynt," "we," "us," or "our"), governing your access to and use of the Prynt device intelligence platform, including our website at prynt.io, the dashboard at app.prynt.io, our application programming interfaces (APIs), software development kits (SDKs), and all related services (collectively, the "Service").
By creating an account, accessing the Service, or clicking "I agree" (or a similar button or checkbox), you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.
If you are entering into these Terms on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms. In such cases, "you" and "your" shall refer to that entity.
If you do not agree to any part of these Terms, you must not access or use the Service. We reserve the right to update these Terms at any time, and we will notify you of material changes as described in Section 10.
Prynt provides a device intelligence platform designed to help businesses identify devices, detect fraud, prevent abuse, and protect their digital applications. The Service includes, but is not limited to:
Prynt reserves the right to modify, improve, or discontinue any feature of the Service at any time. We will provide reasonable advance notice of material changes that may affect your use of the Service.
To access the Service, you must create an account by providing accurate, current, and complete registration information. You agree to:
Prynt reserves the right to suspend or terminate accounts that contain inaccurate information, are used for fraudulent purposes, or violate these Terms.
Each account is intended for use by a single organization. You may not share your account credentials with individuals outside your organization or create multiple accounts to circumvent usage limits or pricing.
You agree to use the Service only for lawful purposes and in compliance with these Terms. You shall not, and shall not permit any third party to:
Note: Violation of the acceptable use policy may result in immediate suspension or termination of your account without prior notice and without refund. Prynt reserves the right to cooperate with law enforcement authorities in the investigation of suspected illegal activity.
Access to the Prynt API is subject to rate limits and usage quotas that vary by plan tier. The following table outlines the standard rate limits:
| Plan | Monthly API Calls | Rate Limit | Burst Limit |
|---|---|---|---|
| Starter | 1,000 | 10 req/s | 20 req/s |
| Pro | 25,000 included | 100 req/s | 200 req/s |
| Enterprise | Custom | Custom | Custom |
API calls exceeding the included monthly allocation on the Pro plan are billed at $2.50 per 1,000 additional calls. On the Starter plan, API calls beyond the free allocation will be rejected until the next billing cycle.
Requests that exceed the rate limit will receive an HTTP 429 Too Many Requests response. We recommend implementing exponential backoff retry logic in your integration. Sustained abuse of rate limits may result in temporary or permanent suspension of API access.
Prynt provides a usage dashboard and real-time billing alerts to help you monitor your API consumption. You may configure alert thresholds at 50%, 75%, 90%, and 100% of your monthly allocation.
We reserve the right to adjust rate limits with 30 days advance notice. Enterprise customers may negotiate custom rate limits and dedicated capacity as part of their agreement.
The Service is offered under monthly and annual subscription plans as described on our Pricing page. Annual plans are billed upfront and include a discount compared to monthly billing. All prices are quoted in United States Dollars (USD) and are exclusive of applicable taxes.
You agree to provide a valid payment method (credit card, debit card, or other accepted method) at the time of registration for any paid plan. Subscription fees are charged at the beginning of each billing period (monthly or annually). Payment is due upon receipt of invoice.
If we are unable to process your payment, we will attempt to charge your payment method up to three additional times over a period of 10 days. If payment continues to fail, your account may be downgraded to the Starter plan or suspended until payment is resolved.
On the Pro plan, API usage exceeding the included monthly allocation is billed as overage charges at the rate specified in your plan details. Overage charges are calculated at the end of each billing cycle and charged to your payment method on file. You can set a hard cap on overage spending in your account settings to prevent unexpected charges.
Subscription fees are non-refundable except as required by applicable law. If you cancel your subscription, you will retain access to the Service until the end of your current billing period. No prorated refunds will be issued for partial billing periods. Annual subscriptions may be eligible for a prorated refund within the first 30 days of the subscription term; contact billing@prynt.io for details.
You are responsible for all applicable sales taxes, use taxes, VAT, GST, or other governmental charges associated with your use of the Service, except for taxes based on Prynt's net income. If Prynt is required to collect taxes on your behalf, such taxes will be added to your invoice.
With respect to device intelligence data collected through the Customer's implementation of the Service:
Upon request, Prynt will enter into a Data Processing Agreement (DPA) that complies with the requirements of the GDPR, CCPA, and other applicable data protection laws. The DPA supplements and forms part of these Terms.
The Customer is solely responsible for ensuring that their use of the Service complies with applicable privacy laws, including but not limited to the GDPR, CCPA/CPRA, LGPD, and ePrivacy Directive. This includes, where required, providing appropriate notice to end users and obtaining valid consent for data collection.
Prynt maintains a current list of sub-processors available at prynt.io/subprocessors and will notify Customers at least 30 days prior to engaging a new sub-processor. Customers may object to the appointment of a new sub-processor within 14 days of notification.
The Service, including all software, algorithms, models, documentation, trademarks, trade dress, and content (excluding Customer Data) is the exclusive property of Prynt, Inc. and its licensors. These Terms do not grant you any ownership rights in the Service. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Service solely in accordance with these Terms.
The Prynt name, logo, and all related product and service names, designs, and slogans are trademarks of Prynt, Inc. You may not use such marks without our prior written permission.
You retain all rights, title, and interest in and to the data you submit to or collect through the Service ("Customer Data"). You grant Prynt a limited license to use, process, and store Customer Data solely for the purpose of providing and improving the Service in accordance with these Terms and our Privacy Policy.
Prynt may use anonymized, aggregated data derived from Customer Data to improve the Service, develop new features, and enhance detection models. Such aggregated data will not identify any individual Customer or their end users.
If you provide suggestions, ideas, enhancement requests, or other feedback regarding the Service ("Feedback"), you grant Prynt a non-exclusive, worldwide, royalty-free, perpetual, irrevocable license to use, modify, and incorporate such Feedback into the Service without any obligation to you.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. PRYNT DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.
While Prynt strives for high identification accuracy (currently 99.5% as measured by our internal benchmarks), we do not guarantee any specific level of accuracy, and identification results should not be used as the sole basis for making critical decisions without additional verification.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PRYNT, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE), EVEN IF PRYNT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
PRYNT'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS PAID BY YOU TO PRYNT IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100).
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.
You agree to indemnify, defend, and hold harmless Prynt and its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; or (d) your infringement of any third-party rights.
You may terminate your account at any time by providing written notice to Prynt via email to support@prynt.io or through your account settings in the dashboard. Upon termination, your access to the Service will continue until the end of your current billing period. After the billing period ends, your account will be deactivated and your data will be scheduled for deletion.
Prynt may suspend or terminate your account, with or without cause, upon 30 days written notice. Prynt may terminate your account immediately, without prior notice, if:
Upon termination of your account, all rights and licenses granted to you under these Terms will immediately cease. Prynt will delete your account data and all associated device intelligence data within 30 days of account deactivation, except where retention is required by law or for legitimate business purposes (such as resolving billing disputes).
You may request an export of your data prior to termination. Data exports are available in JSON and CSV formats through the dashboard or via the API.
The following sections of these Terms shall survive termination: Intellectual Property (Section 8), Disclaimers and Limitation of Liability (Section 9), Governing Law (Section 11), and any other provisions that by their nature should survive termination.
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States of America, without regard to its conflict of law provisions.
Any dispute, controversy, or claim arising out of or relating to these Terms or the Service shall first be subject to good-faith negotiation between the parties for a period of 30 days. If the dispute cannot be resolved through negotiation, it shall be submitted to binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration shall take place in Wilmington, Delaware, and shall be conducted by a single arbitrator.
Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights or confidential information.
Class Action Waiver: You agree that any claims or disputes must be brought in your individual capacity and not as a plaintiff or class member in any purported class action, collective action, or representative proceeding.
If you have questions or concerns about these Terms of Service, please contact us through the following channels:
For legal notices required under these Terms, please send correspondence via certified mail to the mailing address above, or via email to legal@prynt.io. Legal notices are deemed received when delivered in person, one business day after sending via overnight courier, or three business days after mailing via certified mail.